Service Terms
Merqiva provides B2B sales-intelligence research and qualification services. The service helps customers identify and prioritize accounts; it does not guarantee sales, replies, meetings, contracts or revenue.
Quality promise
A quality/replacement policy may apply to paid opportunity packages. An opportunity is eligible only when it fails the qualification criteria agreed for the customer's plan. Replacement is the default remedy unless a written order or plan states otherwise.
Customer responsibility
Customers remain responsible for reviewing research, complying with applicable outreach, privacy, marketing and sector regulations, and deciding whether and how to contact prospects.
Acceptable use
Customers must not use Merqiva to facilitate fraud, harassment, unlawful surveillance, market manipulation, sanctions evasion or other unlawful activity.